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How It Works
Everything you need to know about setting up and using ZipNDry to dry your gear overnight
Tips & Best Results
Get the most out of your ZipNDry with these tips from Scott and other hockey families
Sport Compatibility
Which sports, bags, and gear types ZipNDry works best with
Orders & Returns
Pricing, ordering, shipping, and our 30-day satisfaction guarantee
Team Fundraiser
How the fundraiser program works — pricing, profit, minimum order, and logistics
Troubleshooting
Common questions and issues — if something is not working as expected, start here
Popular Articles
Frequently Asked Questions
Quick answers to common questions about ZipNDry
QHow do I use ZipNDry?
Zip ZipNDry into the main zipper opening of your gear bag. Plug it into any standard wall outlet. Leave it running for 4–6 hours (overnight works great). Unplug in the morning. Your gear will be dry, fresh, and ready to go.
QDoes it work with goalie gear?
Yes. ZipNDry fits into most goalie bags, which have large main zipper openings. The airflow is powerful enough to circulate through heavy goalie pads, chest protectors, blockers, and gloves.
QHow do I get the best results?
Leave the gear inside the bag — do not unpack it. Toss a dryer sheet into the bag before running ZipNDry for extra freshness. Plug it in within an hour of getting home from practice or a game.
QMy gear still smells a bit after the first use. Is that normal?
If the gear has months or years of built-up bacteria, it may take 2–3 uses for ZipNDry to fully eliminate the odour. Most customers notice a major improvement after the very first use, and the smell is gone completely within a week of regular use.
QCan I leave it plugged in all night?
Absolutely. ZipNDry is designed specifically for overnight use. It uses a cool-air fan — no heat elements — so it is completely safe to run unattended while you sleep.
QDoes ZipNDry ship to the United States?
Yes. ZipNDry ships to both Canada and the United States. For bulk or fundraiser orders email zipndryfast@gmail.com.
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